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Category: Best Practices

Non-Technology Improvement: The Sci-Fi Solution

When commanders of sci-fi spacecraft give the order to accelerate to light speed they can expect to hear this response from their crews: “Need more power!”

And when senior executives in banking press their organizations to improve operational productivity, they can expect to hear: “Need more technology!”

Yet the sci-fi crews always manage to improvise with their existing technology. The typical bank’s improvement team would do well to do the same…

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